Two Way Special Utility District offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Automatic Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. You will receive your monthly water bill as usual and your bank account will be drafted on the 10th of each month. If the 10th falls on a weekend or holiday, drafts will be processed on the next business day. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the Authorization for Bank Draft Form located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.
Payment Drop-off Location
You may pay your bill in person at our office, located at 1201 Sherman Drive in Whitesboro. We accept cash, check, money orders, credit card, debit card or e-checks.
Payment Drop Box
We also offer the drive up convenience of a secure drop box, located at the parking lot entrance to our office.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.
Credit or Debit Card and e-checks
Register your account through our website to view and pay your monthly bill online. There is a small fee associated with these payment methods. Credit card payments are 2.99% of payment amount + .69 transaction fee, debit card payments are 1% of payment amount + .69 transaction fee and e-checks are a flat .69 transaction fee. These payments may also be made by phone or in our office.