Two Way Special Utility District offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Automatic Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. You will receive your monthly water bill as usual and your bank account will be drafted on the 10th of each month. If the 10th falls on a weekend or holiday, drafts will be processed on the next business day. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the Authorization for Bank Draft Form located in the Forms & Reports Section.
Payment Drop-off Location
You may pay your bill in person at our office, located at 1201 Sherman Drive in Whitesboro. We accept cash, check, money orders, credit card, debit card or e-checks.
Payment Drop Box
We also offer the drive up convenience of a secure drop box, located at the parking lot entrance to our office.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. A paper check is mailed to our office, (from your financial institution), which may require extra days from the time you initiate the payment with your financial institution. These payments are not received electronically in our office. Please consult with your bank for more information.
Credit or Debit Card and e-checks
- Register your account through our website to view and pay your monthly bill online. There is a small fee associated with these payment methods. Credit or debit cards are 2.99% of the payment amount + a .69 transaction fee. E-checks are a flat .69 transaction fee. These payments can also be made in our office.
- Call PayClix direct at 866-729-2549 to make a debit, credit or e-check payments by phone, Monday – Friday, 8:00 am – 4:00 pm. Select Option 2 to speak to a live customer service representative and use your saved information, just as you have been doing by phone with us. The same fees apply.
- Call PayClix direct at 866-729-2549 and select Option 1 to use their 24-hour automated payment option. Enter your Two Way SUD customer account number and your zip code and you will be prompted for your payment information. Payment information cannot be saved with this method. The same fees apply, with an additional .99 fee.
Two Way Special Utility District
P. O. Box 919
Whitesboro, Texas 76273